T-Mobile - Homestead, Pennsylvania

T-Mobile Homestead Store: A Comprehensive Guide

For individuals and families seeking reliable telecommunications services and cutting-edge mobile technology, the T-Mobile store located at 330 Amity St, Homestead, PA 15120, United States, offers a compelling solution. This establishment serves as a vital hub for T-Mobile’s expansive network, providing a range of products and services designed to meet diverse communication needs. With a dedicated team and convenient amenities, it’s a valuable resource for anyone looking to upgrade their mobile experience.

Store Details and Contact Information

The T-Mobile Homestead store is strategically situated at 330 Amity St, Homestead, PA 15120. Prospective customers can easily reach the store by phone at 4124628800. The store’s website, t-mobile.com, provides comprehensive information about the store’s offerings, current promotions, and network coverage. Customers can also utilize the website to explore T-Mobile’s broader range of services and devices.

Services Offered: A Detailed Overview

This T-Mobile location specializes in a broad spectrum of cell phone and internet service solutions. Specifically, the store offers:

• Cell Phone Sales: A wide selection of the latest smartphones from leading brands like Apple, Samsung, and Google.
• Cell Phone Accessories: A comprehensive inventory of cases, screen protectors, chargers, headphones, and other accessories to enhance the mobile experience.
• Internet Service: T-Mobile Home Internet provides a seamless and reliable internet connection for homes without traditional cable or fiber options.
• Mobile Network Operator Services: Support for all T-Mobile’s plans, including 5G access and international roaming options.
• Telecommunications Service Provider Solutions: Bundled packages combining mobile, internet, and home entertainment services for optimal value.

Convenience and Accessibility

The T-Mobile Homestead store is designed with customer convenience in mind. In-store pick-up is available for online orders, streamlining the purchasing process. Delivery services are also offered, allowing customers to receive their products directly at their doorstep. Recognizing the needs of all customers, the store boasts wheelchair-accessible car parks and entrances, ensuring a welcoming environment for everyone. Wi-Fi is available for guest use, and various payment methods are accepted, including credit cards, debit cards, and NFC mobile payments.

Customer Feedback and Reputation

The T-Mobile store in Homestead has garnered a positive reputation among its customers, as evidenced by its 143 reviews on Google My Business. The average opinion is 3.7 out of 5 stars, indicating a generally satisfied customer base. Feedback consistently highlights the helpfulness and expertise of the store’s staff, with one customer noting that assistance from Yosh was instrumental in finding a more affordable plan. The staff's dedication to understanding individual customer needs and offering tailored solutions appears to be a key factor in the store’s positive reception. The ease of service and the availability of various options contribute to a pleasant shopping experience. The store's commitment to accessibility further enhances its appeal to a wider audience.

Key Features Summary

4124628800

t-mobile.com

Overall, the T-Mobile store in Homestead provides a comprehensive and accessible service experience, combining a wide selection of products, helpful staff, and convenient amenities. It’s a reliable destination for individuals and families seeking top-tier mobile communication and internet connectivity solutions.

👍 Reviews of T-Mobile

Annie R.

5/5

I came in after getting an offer from Verizon for cheaper phone service - Yosh helped me figure out how to lower my monthly bill so I could stay with T-Mobile and not go through the hassle of switching. He was very informative about the benefits of being a T-Mobile customer!

Katelyn M.

1/5

If I could give this place zero stars I would. The staff (ESPECIALLY JORDAN THE MANAGER) were so UNHELPFUL and UNPROFESSIONAL. I had a different store send in warranty and verify the condition of the device. I went to pick up at this location who then tried to say a scratch was a crack. After Jordan scratched at the screen several times to see if there was a protective cover on it. I ended up driving back to the first store who looked at the device again and verified it was fine for the warranty. So they had to cancel the warranty through Homestead and reapply it to their store. So now I have to wait longer to get a device that should have been dealt with already. Mind you it's a kids watch with GPS so now for a longer period I will have no way to keep tabs on my child when they aren't home. All of the staff at the Washington location deserve a raise as they are so friendly and go above and beyond for great customer service. The Homestead location needs a new manager and a total overhaul on employees or they all need classes on what good and friendly customer service looks like.

Sandra K.

5/5

Win win win 😀Tiffany and Jordan got me an unbelievably good deal on a new phone and service when my old phone broke. My new phone was practically free and the cost of My T-Mobile didn't even go up. Tiffany also made it extra easy for me because she moved all the information from my old phone to my new phone!

TA M.

1/5

I'm a new customer to T mobile and I went to this location to get a new Sim card. The sign said that opens at 10am it's 10:20 and the doors are still locked.
An employee, Tyty was there to work but wasn't a manager yet so she didn't have a key. She kindly explained the situation and that there was no manager to open the store. I believe that Tyty would make an excellent manager and deserves a promotion. As for T mobile, I'm probably not going to keep my plan with them. This isn't the only poor experience I've had, it's also impossible to understand customer service when they speak a different language than me, so almost have the end in sight. Thanks T mobile for showing what you're all about. Two thumbs down!

Maddie F.

1/5

The customer service was horrible. I forget the name of the employee but could 100% say who it was if I saw him again. Was so dismissive and very disrespectful. Wouldn’t let me finish a sentence and only cared about getting a sale when I had switched to t mobile over the internet. Will not be going back to this store as employee made the experience just horrible.

Tom K.

5/5

This T mobile store was great service was fast and the manager Jordan is top notch. I was in and out quick with excellent service.

Tonisha H.

5/5

Jordan was awesome with his help of transferring my new phone and very informative. Thanks again, Jordan for making this a wonderful 1st time visit to your store.

Gabby K.

5/5

Jason was fantastic, he was so personable and a real pleasure to work with. He helped me upgrade my phone and got me all right. Really appreciated him!