Staybridge Suites Dallas - Grand Prairie by IHG - Grand Prairie, Texas

Greg

Was visiting DFW to visit family and had a pleasant stay at this property. The staff was friendly and helpful upon arrival and during my other interactions with them. The room was large, clean, and modern. The bathtub/shower was average, but there was plenty of hot water and the bathroom lighting was good. Breakfast had fresh scones but had run out of scrambled eggs when I went down at 0845. Fountain drink dispenser was a pleasant surprise. Location was convenient to Arlington and Dallas with lots of travel options.

Tere222

We had to stay at a hotel- due to a slab leak at our house…. We had many choices… we chose StayBridge … we made the best decision ever! The stay was always welcoming.. they kept us happy. They knew our situation- made us feel part of the family. Angel, Jesus, Anna and Patty are just a few to name that made our stay the best times during our difficult time. We were there for Labor Day, Halloween, thanksgiving and part of December… they made our holidays enjoyable- thank you all for such a wonderful stay. The staff is the best.

JPAR

I liked the pleasantness of the staff. The included breakfast was wonderful, t he breakfast staff were all very helpful and kept the area clean and.organized. perhaps they could improve the waffle batter dispenser, but the staff helped to make it work. The front desk check in was easy and pleasant.. over all a great place to stay when traveling with kids!

Kenny

This hotel exceeded our expectations as far as quality. Very clean and well maintained. It is positioned in an area with a lot of restaurants and other stores. The full breakfast was definitely a plus. The beds area really comfortable if you like soft beds and pillows. The only issue we had was When we arrived and checked in, the associate behind the desk was not so friendly. He wasn’t mean, just not approachable. He just gave one word answers and not willing to hold a conversation. But that didn’t ruin our stay. The walls in the room are thin. So, you can hear your neighbors. Overall, it is a really good stay.

Jake W.

Hotel was pretty nice. Stayed here for work. My room appeared clean and smelt clean. Found a cicada shell under the AC, Not a big deal. I did find a live cockroach in the sink though on my last day in the room. Pretty gross. Also want to add that in the middle of the night I woke up from an AWFUL sewage smell. I couldn't figure out where it was coming from exactly but definitely inside the hotel. The next day the smell lingered around the entire place. After that I didn't smell it again

Gigi

The staff (Angel) greeted us cordially and checked us in. The room was very comfortable and quiet and the bed was perfect! The breakfast was a nice hot buffet of choices since my husband must eat gluton-free. I especially liked the fireplace and of course the coffee bar was there when we arrived late the night before with fresh coffee and first thing the next morning. We wanted for nothing.

A T.

Both the room and breakfast were very nice. However, the halls and the elevator smelled horribly with a very strong smell of sulfur. Thankfully the room did not smell, but the elevator rides were very unpleasant. Not sure what caused this, but I am sure it is not always like that.

Be sure to ask for a receipt when you check out, I did not receive one and am not able to access it online as this location does not support online receipts through the IHG website. This situation has left me a bit confused as to the total costs for the stay since I used some of my rewards points. Overall, not the worst experience, but a few unexpected things that knocked it down to 4 stars rather than 5.

Allergy M.

This has to be one of the best hotels we have stayed at in a long time.

Did not smell like weed!!!!

Well lit parking lot, everything was clean! Breakfast was good. Easy 10/10!!!