SERVPRO of Jacksonville Westside/ Orange Park - Orange Park, Florida

Mary L.

Servpro saved the day after we noticed mold on the wall during a wallpaper removal. Colby and Don were out within an hour of me calling, thoroughly checked everything out to see if it was surface level or deeper in the wall, gave the wall and surrounding carpet a good cleaning, and we were able to get right back to our wallpaper removal and reinstall with barely a dent in the day. Thank you so much for the help ServPro!

Bita B.

I can’t say enough good things about Servpro Jacksonville Westside. After experiencing unexpected water damage in my home, their team responded quickly and professionally. From the initial assessment to the final cleanup, they were thorough, knowledgeable, and extremely courteous. They explained every step of the process, worked efficiently, and ensured my home was completely restored. Their attention to detail and commitment to customer satisfaction truly set them apart. I highly recommend Servpro to anyone in need of water remediation services.

Jason B.

Very quick response! Nick and Victor arrived on time and did a great job evaluating and explaining the water damage investigation/mitigation steps. They were quick and thorough. Will call them again for any future issues and highly recommend!

Roger W.

I can’t say enough about the outstanding service I received from Servpro and their incredible team—Brandon Gleason, Don, and Jenna Coutsl. From start to finish, they went above and beyond to ensure everything was handled professionally, efficiently, and with great care.

Brandon’s expertise and attention to detail were evident from the moment he arrived. He took the time to thoroughly assess the situation, explain the process clearly, and ensure that I felt confident in the work being done. Don was equally fantastic—his dedication and hands-on approach made a huge difference in getting everything back to normal quickly. And Jenna was an absolute pleasure to work with, providing excellent communication and customer service throughout the entire process.

The team worked seamlessly together, demonstrating professionalism, knowledge, and genuine care for their customers. They took what could have been a stressful experience and turned it into a smooth, hassle-free process. I highly recommend Servpro and this amazing team for anyone in need of restoration services. Thank you, Brandon, Don, and Jenna, for your exceptional service!

edward R.

Nick and T did an excellent job on our drywall demolition. They were very professional and left the work area very clean. Would highly recommend them.

Jacqueline J.

Start to finish the teams I had from ServPro were phenomenal! My first interactions were with Nick and two other Servpro team members who not only came to my house in a prompt and professional way, but also went above and beyond in making my situation feel a lot less stressful by being absolute experts in their field, and answering my questions (and I had so many). They were patient, extremely kind, and I can’t say thank you enough to them for helping me. The next team I met was just as wonderful! Colby and Rod were on the follow up team who came out to reassess the situation. They kept me informed as well as kindly addressed concerns I was having about how to move forward with repairs and the aftermath of my situation. They were ALWAYS on time (as were ALL of the team members who were sent to handle my house flooding) they ALWAYS kept me in the loop, and honestly, I can’t say enough to accurately depict just how smoothly they made this whole process, and how at ease ServPro’s teams made me throughout a very emotionally stressful situation. I will recommend you all to anyone who I know! Thank you so much for EVERYTHING! 10000000/10

Joshua D.

Highly recommend! From start to finish, this company was everything I needed to handle our needs. Jenna from the office was extremely responsive and quickly got us scheduled for service.
The techs reached out to us on the day of service, gave us an ETA and actually showed up ON TIME!
Brandon and David were absolutely great throughout the day and explained everything they were doing. The attention to detail was exceptional and when they left it was like they were never even there!
I would highly recommend these guys for any and everything they have to offer. This is the service I expect to receive when paying a premium price. Thank you!

Lorenzo W.

SercePro team of Kenneth, Rodney and Spencer were very professional and knowledgeable about their job. Knew how and performed exactly what I and my family needed to make our home livable again. Ensured I was informed of any follow up visits and the reasons for each. I don’t think I could have received any better service. Thanks guys and thanks to the ServePro business. LW.