Next Level Physical Therapy, PC - Golden, Colorado

Jennifer M.

Had a good first and second session with Morgan, but then it all went downhill. The clinic does a rotating provider approach, so you may not see the same person again. They claim they all discuss cases with one another and it initially sounded like an ok approach - someone might see something different from another person. My third session was a mess. The PT who dry needled me inappropriately discussed/complained about another client with a colleague while working on me. She was also absolutely awful with dry needling. It's pretty apparent when you hit the necessary spots, both to the patient and the provider. She didn't hit a single concerning spot, so the entire service was a waste of time. Not to mention there are no private rooms so you'll just be out in the open fully exposed during treatment. The clinic owner reached out and discussed my experience on the phone and offered a refund for the needling (they don't bill insurance which is ridiculous since my insurance will cover it). I doubt much changes but ideally, if the clinic really is going to stick with the rotation approach, the providers truly read up on notes so there's some sort of consistency, at least with the dry needling.

Maisie W.

Next Level has been lifesaving throughout my ACL surgery recovery. I love their team approach because sometimes I get 2-3 people helping to answer my questions or coming up with exercises to strengthen my knee. As an athlete, I feel at home here because everyone is using big equipment and every PT is personally an athlete. I drive to Next Level from Highlands Ranch, and it's 100% worth it. I wouldn't go to PT anywhere else!

Quyen N.

I was recommended Next Level by my PA after an ACL and meniscus surgery. I also heard great things from a friend and the reviews were great so I put all my trust into this place. I went there 21 times for PT and had 3 sports therapy sessions. The front desk and team were very nice. There was a really fun vibe to the place but I was disappointed in my care. Although I liked the flexibility of scheduling and working with the same few PTs, their business model was not shared with me and I was left confused. After surgery for the first few months, I had anywhere between 10-14ish exercises that ranged every hour to once or twice a day. It was difficult to work them into my day and was told this was a normal exercise load. Further into recovery, the workouts took an hour to an hour and a half which still seemed too long. My recovery was slow/plateaued and I was not seeing a ton of progress. The owner work on me one session and he cut my exercises down by 75%. I did get some big gains in the month I saw the owner. I started to question the care I was being given even more when I saw such a big gap in care. When I started working with the sports therapy side, goals were not set or strength benchmarking. I wasn’t sure what I was working towards and it wasn’t clear if I was on track to ski this winter. I wanted to do more PT sessions, and told my by doctor I needed more, and willing to pay out of pocket but was told a few times I didn’t need them and manual work wasn’t needed now that my knee could fully bend. Turns out, my scar tissue was very sticky still and it’s been causing me a lot of issues even 10 months post surgery. After one session at my new PT, I cancelled all my appointments and the person I talked to did not ask why or cared. I never got a follow up call from Next Level. I go somewhere else now and I wish I had done it sooner.

Michelle W.

Excellent place for high quality, high performance PT. Really appreciate my surgeon who recommended me here and the expertise of the Physical Therapists here, especially Joe. I didn't think I would be this strong and mobile at 4 weeks post-hip surgery. I also visited pre-surgery to prepare for new post-surgery movements and I'm really glad I did that with this team.

kathy P.

Next Level is a top notch facility. Due to two different injuries and three surgeries, I have been a client for the past year. The staff is professional and friendly. I have worked with a few therapists and they have all been so helpful. They are truly concerned about you as a person and about helping you reach your goals for recovery. They have made me feel like part of their family. Thank you all for your excellent care.

Katie K.

Rob is incredible! He is always positive and upbeat making our sessions fly by. He pushes me to get stronger, but more importantly can tell when we need to take a step back due to fatigue when training gets too intense. Without a doubt I wouldn’t be able to reach my goals without Rob. Not to mention the entire staff from the second you walk in is welcoming and kind. Highly recommend Next Level to anyone looking to heal safely and quickly or for anyone looking to reach their athletic goals.

Piper T.

I have been going to Next Level for the past 3 months after bilateral knee surgery. The team has been attentive, caring, and knowledgeable through every phase of recovery, from post-op to functional mobility and strength. I have been to a couple of other PTs before and now I recommend Next Level to everyone who tells me about an injury or surgery! It is a full hour session targeted for you and your recovery needs/goals in an excellent facility. I look forward to every visit and have started to get back into the things I love to do, hiking and biking. And I’m optimistic about skiing this winter. All of the therapists and trainers that I have seen have been a pleasure to work with and have made a difference in my recovery. Big thanks to Keith, Cody, Taylor and the whole team!

K R.

If I could give this place negative stars I would. Front desk is not helpful and do not listen.

Especially when I know my insurance policy and benefits. Was able to find another PT office that was kind and listened to what I was saying. They found the correct policy/plan with no issue because they listened to what I said and put in the small effort to find the correct one. They actually looked at my insurance card and verified the policy so this won’t be an issue when I go to the appointment. These people did not and expected me to accept that they knew my benefits better than me and bill me when I had no deductible.

Also not sure why they don’t have online paperwork. These people took valuable time out of my work day for nothing. Go anywhere else but here.