Netgate - Austin, Texas

Address: 4616 Howard Ln #900, Austin, TX 78728, United States.
Phone: 5126464100.
Website: netgate.com
Specialties: Software company, Computer hardware manufacturer.
Other points of interest: Identifies as women-owned, Small Business, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 6 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Netgate

Netgate: A Leading Provider of Network Solutions

Netgate is a distinguished software company and computer hardware manufacturer specializing in providing robust and reliable network solutions. Located at 4616 Howard Ln #900, Austin, TX 78728, United States, Netgate has established itself as a trusted partner for businesses and individuals seeking advanced firewall, router, and VPN technologies. Their commitment to open-source software and a user-friendly experience distinguishes them in the competitive networking landscape.

Core Offerings and Technologies

At the heart of Netgate’s offerings lies pfSense, their flagship open-source firewall and router software. pfSense is renowned for its flexibility, security features, and extensive documentation. Netgate provides fully supported pfSense appliances, as well as the software itself for deployment on various hardware platforms. They also offer a range of hardware, including:

  • Netgate SG-1100E: A compact, high-performance firewall ideal for small businesses and home users.
  • Netgate T22: A versatile router designed for advanced networking needs.
  • Netgate NDR Series: Next-Generation Routers offering intrusion detection and prevention capabilities.

Beyond pfSense, Netgate’s ecosystem extends to support for other open-source solutions like OPNsense and WireGuard, further expanding their capabilities. They’ve cultivated a strong community around their products, fostering collaboration and knowledge sharing.

Commitment to Support and Community

Netgate’s reputation extends beyond its technical offerings; it's deeply rooted in its dedication to customer support. They recognize the importance of readily available assistance, particularly for those utilizing complex networking technologies. The company’s phone number is 5126464100, and their website, netgate.com, provides a wealth of resources, including extensive documentation, tutorials, and community forums. Their annual support package is perceived as fairly affordable, reflecting their commitment to ongoing assistance. Feedback consistently highlights the excellent support they provide, cementing their position as a reliable vendor.

Business Profile and Accessibility

Netgate identifies as a women-owned and small business, showcasing their agility and responsiveness to customer needs. They’ve proactively invested in accessibility, offering a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a commitment to inclusivity. This accessibility underscores their dedication to serving a diverse clientele.

Customer Feedback and Reputation

The company boasts 6 reviews on Google My Business, with an average opinion of 4.3/5. These reviews consistently praise the hardware and the extensive documentation, particularly the pfSense resources. Several reviewers specifically mention the price point as being excellent, alongside the value of their annual support package. The overall sentiment is overwhelmingly positive, emphasizing the ease of use, reliability, and exceptional support provided by Netgate. The documented resources contribute significantly to the positive experience, empowering users to self-serve and troubleshoot effectively. The combination of strong technical capabilities and accessible support illustrates a well-rounded and customer-centric approach.

Key Features and Benefits

Here's a summary of the key features and benefits Netgate offers:

  • Open-Source Flexibility: Leverages open-source technologies like pfSense for customization and control.
  • Robust Security: Provides advanced firewall and VPN capabilities to protect networks.
  • Comprehensive Documentation: Extensive learning resources and support materials available.
  • Affordable Support: Competitive annual support packages ensure ongoing assistance.
  • Accessible Infrastructure: Wheelchair accessibility enhances usability for all customers.

Netgate continues to innovate within the networking sector, driven by a passion for open-source technology and a dedication to customer success. Their location in Austin, Texas allows them to tap into a vibrant tech community and attract top talent.

👍 Reviews of Netgate

Netgate - Austin, Texas
Rick
1/5

*** Update regarding reply. It’s Definitely 💯 Netgate! I purchased a Netgate 4100 Terrible decision ***

Horrible product and terrible customer support. I install networks everyday and this company nickel and dimes you everyway they can. They’ve already replaced 2 of my units. I’d HIGHLY RECOMMEND using another company. I sure am!!! DM me for any questions about this company!!!!

Netgate - Austin, Texas
Courtney P.
5/5

Fantastic hardware with excellent support. The PFsense documentation and videos are very extensive. Excellent price point and the annual support package is fairly affordable. I'd recommend to other IT pros.

Netgate - Austin, Texas
Rob T.
5/5

Enjoyed visiting with our friends and watching the eclipse together.

Netgate - Austin, Texas
Asit K. M.
5/5

Top Firewall ever. Enterprise Grade level.

Netgate - Austin, Texas
Alexander S.
5/5

Good hardware and software

Netgate - Austin, Texas
David G.
5/5

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