Michael B. Welch, CPA - Erie, Colorado

Justin F.

AVOID AT ALL COSTS! There are tons of competent tax filing services in the area.. THIS IS NOT ONE OF THEM.

This tax filing service provided absolutely zero communication. None. They kept saying they would call for a consultation/conversation, but I heard nothing. The preparer knew I would owe taxes (something I’ve never experienced before) and extended our filing to October without informing us that we’d incur penalties on the balance. There was no discussion or notice about these penalties. Had we known, we would have NEVER authorized the extension, especially given our substantial tax bill from selling an investment property. We would have paid right then.

We specifically sought their help to minimize our tax liability, but instead, they increased it significantly (thousands!). I wouldn’t give them a single star, let alone recommend their services to anyone.

Adding insult to injury, their office still calls us every year to ask if we need their tax services. Their entire operation—both front and back office—is unprofessional and a complete joke.

Aaron L.

Michael is straight forward, pro active, and gets the job done well. This is my 3rd tax season with them. I recommend working with him and his team.

Nick R.

Michael and his team are great! I highly recommend them for all your tax needs.

Michael P.

TLDR; Worst example of communication and customer service I have experienced in some time.
In summary, unprofessional, unreliable and a cold communicator.
---

Regrettably, my experience with this CPA has been disheartening, marked by poor communication and lackluster customer service.

Throughout the process, I encountered a noticeable lack of professionalism and reliability, coupled with a detached communication style. Despite providing my documents promptly, communication from their end was sporadic at best, leaving me uninformed about the progress.

Upon receiving the initial draft, it was riddled with simple errors, primarily data entry mistakes that shouldn't have occurred given the straightforward nature of my tax situation. Engaging a professional was meant to alleviate the burden and ensure accuracy, yet I found myself questioning whether my return would have been filed correctly had I not intervened.

Expressing my concerns yielded little response. Detailed feedback on the draft was met with prolonged periods of silence, only to receive a brief acknowledgment weeks later, indicating he would address it at his convenience.

As the tax deadline loomed closer, I reached out again, seeking assurance that my return would be filed on time. The response I received was disappointingly curt, telling me that "it is time for me to find someone else as he will not do anything for me".

This abrupt dismissal left me startled and disillusioned. It appears that any form of inquiry or challenge is met with hostility, suggesting a disregard for client concerns.

It's evident that their capacity to deliver falls short of the expected standard for a professional in their field.

In the interest of fairness, I would urge this CPA to reflect on their approach to client interactions and workload management.

Laura S.

Michael is a competent accountant, but minimal communicator. We had a tax planning meeting in December and still got hit with a $15,000 tax bill despite Michaels assurances that we had paid sufficient estimates. When we asked him how this happened he did not take responsibility. He also said he would support Quickbooks for our small business when we hired him but changed his policy because QB is a pain. In short, Michael does not like to deal with messiness. So use him if your taxes are straightforward as he has good wisdom, but not if your situation will cause any unpleasantness. UPDATE: So far we have had errors and additional funds required from CO and Ks and on the business; so Michael is looking less and less competent.

Hussein B.

Awesome place! Never had an issue with my taxes and are really easy to work with!

brad L.

Michael has helped me with my taxes the last 2 years. He is very knowledgeable and responsive during the process. Any questions that came up he was able to answer right away and made the process easy. I would recommend him to anyone looking for a good CPA for personal or business taxes

Haley V.

WOW. Taxes have never been so easy. I am always late on the draw and am always accommodated with the extension. My tax documents are returned in a bound book, organized. This year it included pre addressed envelopes to mail in state and federal payments. Thank you Michael and your team!!!