First Horizon Bank - Birmingham, Alabama

First Horizon Bank: A Comprehensive Overview

First Horizon Bank stands as a prominent financial institution serving a diverse clientele across the southeastern United States. Located at 2025 3rd Ave N, Birmingham, AL 35203, United States, and reachable at Phone: 2058030570, the bank offers a wide range of financial services, underpinned by a commitment to personalized customer experiences. Its website, accessible at Website: firsthorizon.com, provides detailed information about its services and locations.

Specialties and Services Offered

First Horizon Bank specializes in providing a comprehensive suite of financial solutions tailored to both individual and business needs. Key specialties include:

• Bank: Core banking services such as checking and savings accounts, debit cards, and online banking access.
• ATM: A network of ATMs for convenient cash withdrawals and deposits.
• Business Banking Service: Dedicated support for businesses, encompassing business checking accounts, loans, lines of credit, and treasury management services.
• Financial Planner: Access to financial planning services, assisting clients in achieving their financial goals.
• Mortgage Lender: A full-service mortgage lending operation, offering a variety of mortgage products and expert guidance throughout the home-buying process.

The bank’s focus extends beyond simply providing these services. There’s a noticeable emphasis on building long-term relationships with customers, fostering a sense of trust and mutual understanding. Many clients report experiencing a level of service that transcends the typical banking transaction, suggesting a genuinely caring and attentive approach.

Location and Accessibility

The Birmingham branch at 2025 3rd Ave N is strategically located within the city, offering convenient access for residents and businesses. The facility is designed with accessibility in mind, featuring:

• On-site services: A range of services available at the branch location.
• Wheelchair-accessible car park: Ensuring easy access for individuals using wheelchairs.
• Wheelchair-accessible entrance: Providing a barrier-free entry point.
• Free multi-storey car park: Offering ample parking for customers.
• Free of charge street parking: Additional parking options available nearby.
• Free parking lot: Designated parking areas for convenience.
• On-site parking: Convenient parking facilities are readily available.

This commitment to accessibility reflects a dedication to serving the entire community, regardless of individual needs. The bank’s strategic location, coupled with its accessible facilities, contributes to a positive customer experience.

Customer Feedback and Reputation

First Horizon Bank consistently receives positive feedback from its customers. Currently, the bank boasts 27 reviews on Google My Business, with an impressive average opinion of 4.9/5. These reviews consistently highlight the bank’s friendly and helpful staff, emphasizing a remarkable level of attentiveness and genuine care for clients. Many customers describe the interactions as feeling akin to a familial relationship, suggesting a departure from the often-impersonal nature of traditional banking. Clients frequently mention the bank’s willingness to go above and beyond to assist them with their financial needs, demonstrating a commitment to customer satisfaction that extends far beyond simple transactions. The consistent positive feedback underscores the bank’s strong reputation for reliability, service, and community engagement.

Additional Information

Beyond its core services and accessibility features, First Horizon Bank demonstrates a commitment to supporting the local community. The bank’s presence contributes to the economic vitality of Birmingham and the surrounding areas. Further details about the bank’s community involvement and initiatives can be found on its website. The bank’s dedication to providing personalized service, combined with its focus on accessibility and community engagement, positions it as a valued institution within the financial landscape. It appears to prioritize building strong relationships with its customers, creating a welcoming and supportive environment. The positive customer feedback strongly suggests a culture that values both financial expertise and genuine human connection. The ease of access, combined with the quality of service, contributes significantly to the bank’s overall success and positive reputation.

👍 Reviews of First Horizon Bank

Bad B.

5/5

I have a deep appreciation for this bank and all its offerings. The staff members exhibit a remarkable level of friendliness, creating an atmosphere akin to that of a familial relationship. Our discussions extend beyond mere banking transactions, reflecting their genuine concern for clients’ well-being.

Vilgil V.

5/5

Overall, I could not have been more pleased with my experience working with Ms. Kori Rooney at New Horizon Bank. Her expertise, professionalism, and unwavering commitment to providing exceptional service make her an invaluable asset to any potential homebuyer. I would highly recommend her to anyone seeking an outstanding mortgage loan officer - you will not be disappointed!

JC T.

5/5

Kimeka Holifield was great!!!! She was patient with us, answered all questions no matter the time, and just made our overall process smooth and easy. We had a minor setback but she was right there to guide us through it!! The Maddox family enjoyed the overall first time home buyers experience

James M.

5/5

Brad Smith and his team are very professional and easy to talk to. They answered our many questions quickly and thoroughly and made this home buying process easy! Highly recommend!!

Clarissa K.

5/5

My experience here is more than amazing. I’ve been a customer for over 8 years and this branch never disappoints. I’ve even recommended customers to this branch. I love the personal touch, they know me by name and I chat and have coffee with them. Amazing team for sure.

Lacey B.

5/5

Mrs. Kori Rooney is an absolute rockstar and deserves all of the credit for making this happen on First Horizon's side. She encountered so many obstacles and powered through them while being so kind, understanding, and more than supportive to us and this process. She cared about seeing this closing through like it was her own experience and we couldn't possibly be more grateful to her.

Leda D.

5/5

I was referred to Iberiabank on 3rd Ave N by a downtown neighbor. Now it is First Horizon but I'm loyal to Tina Jenkins who has always answered my calls or my random walk-ins to advise me on numerous financial issues. I recently stoped in and she was there to help me reset a login on my computer because it was locked.
Twice I needed LLC paperwork to sign and she dropped it off at my loft on the street as she was leaving on her way home.
Tina is a great resource to our neighborhood and beloved by our downtown community.

Jamil G.

5/5

Kimekia it the best lender. Top notch and A1. She broke down everything and made everything easy to understand. She definitely deserves promotions and raises. I’ve been referring her to everyone looking for a home..