CrossLink Professional Tax Solutions - Orlando, Florida

Lady G. B.

Crosslink has been great to my business. I truly enjoy working with Gilbert he is very sweet and nice, not to mention he takes his time to answer all questions I have and guide me through each process patiently.

Roynel F.

I worked at CrossLink for over three years, initially hired for two seasons before transitioning to a full-time role. Unfortunately, my time with the company ended abruptly when I was fired without any warning or explanation. Despite my dedication and hard work, I was let go on the same day without any reason provided, which was both shocking and disappointing.

The management at CrossLink is inconsistent and lacks direction. They often backtrack on decisions and policies, creating a sense of instability within the company. While they claim to value their employees and promise not to fire anyone without cause, my experience proved otherwise.

Additionally, there is a noticeable disparity in how employees are treated based on their location. Employees in California seem to have more influence and take liberties with breaks and lunches, while those in other states are left to pick up the slack with little to no input in company decisions.

While the new management in the Florida office is commendable and seems to be trying to steer things in the right direction, the overall handling of the company at the top level leaves much to be desired. It's disheartening to see how poorly the company is managed, and I worry about its future if these issues aren't addressed.

In summary, my experience at CrossLink was marred by weak management, lack of transparency, and unequal treatment of employees. I hope they can turn things around, but I can't recommend this company or their terrible software based on my experience.

james G.

Oh my gosh, that was one of the greatest experience I had, the service is great so far, and the agent Priscilla that helped me was simply amazing.

Medford L.

Run do not do business with this company do not buy their software I reached out to Crosslink because the email that I received with a fraudulent tax return in it came from support at crossing.com so I attempted to chat with them to tell them that a company that was using their software emailed me my tax return and it was fraudulent and I wouldn't allow them to file it so the company kept my money and the person that I chatted with with from this company Jose p was absolutely rude and nasty I asked for a manager wouldn't give me any support this company doesn't care about the software that they sell or who they sell it to they don't care if they're selling it to companies to commit fraud and identity theft they just don't care

Lisa Z.

First year had no clue in what I was doing! Priscilla was so extremely patient and answered everything in detail! Appreciate the time she took!

Francisco A.

Amazing company with excellent customer service. Highly recomend it.

Coral I.

tech was very help full and very patience. thank you!!

daniel M.

Gilbert Beneviste was amazing! Very professional and patient! He answered all my questions and provided me detailed information and instructions! I feel very comfortable and confident for the upcoming tax season because of Gilberts Help thank you GILBERT