Buffalo Mountain Managers - Frisco, Colorado

Macenzi S.

Our place flooded on 3/4. It’s now 3/12 and they still haven’t sent an accessor out. We haven’t been able to stay at our place because the water went underneath our tile and carpet flooring and it needs to be pulled up. The whole places reeks of mildew. They don’t care one bit. Why would they? It doesn’t affect how much money they make.

Went into the office on 3/13. They totally disregarded that nothing had been done for our house. The man laughed at me when I told him it was our only place to live and that I work ten hour days in this county. The really don’t care about us.

Simon P.

I have used BMM to manage my properties in Colorado for the last seven years. They have done a great job. Francisco is always available to respond to mine and the tenants needs. The price is very reasonable and quality of work is high.

Howard A.

I have dealt with many property managers in the past. I can say that Jack with Buffalo Mountain Managers is second to none! Not only is he attentive to our needs but it is obvious that he really cares. My family including small grandkids arrived at our condo in keystone for a family vacation. We encountered a leaky roof with damage among other issues that would have directly impacted our stay. Jack immediately go the ball rowing and even came over late one night to fix a problem.
I feel very confident that Jack we make sure all damages will get repaired in a timely fashion. He has certainly put my wife and I at ease.
I highly recommend Jack and Buffalo Mountain Mangers!

Gerg S.

Carlos was a massive help last night. We got locked out of our room and the property managers (Vacasa, not Buffalo Group) were minimal help, leaving us on hold and in the dark for hours. Carlos tried every key he could find, told us who to get in touch with, and eventually wound up giving us a ride to the new room when we were set up with one a mile or two down the road at 2 AM. He’s a great guy, helped keep us calm, and took multiple hours out of his Friday night to help out some strangers. 12/10 would work with him again.

Kevin R.

I’ll be honest. I was hesitant to buy my condo managed by this company becuase the reviews scared me. I wanted to share a positive review becuase I’ve had nothing but a positive experience so far. They were responsive when my water needed to be shut off for a remodel in my unit. They’ve also been transparent and communicative about other happenings around the building. I will change my review in the future in anything changes, but for now I think they deserve 5 stars. It’s really tough to find a “fantastic” HOA in general, especially up here in Summit County.

R E.

For the past 5 days, Our Complex has had absolutely NO hot water, We were not notified about any issues or whether or not the problem was going to be resolved quickly, 5 DAYS. Under colorado Tenant laws they have 24 hours to fix the issue as it is deemed a safety concern. I do not understand how Buffalo Mountain Managers is allowing this issue to go unresolved. We never had issues like this until they took over. I will be reporting to the BBB and the Colorado HUD. They should not be allowed to manage properties.

Jill S.

BEWARE this company - it is the parent company for Ortiz Brothers Construction and they over-promise, over-charge and under-deliver. We hired them to rebuild a deck and pour a concrete slab, they delayed from the promised date of Oct. 2022 to Aug. 2023 with no reason given. And when the work was finally completed, it was okay but there were some parts that were very poor quality. When I refused the final payment, they did come back to fix things (after 2 months). Don’t trust them, Don’t hire them. There are other people out there who will do the work for a fair price in the time promised. Kori with Midwest Concepts is one of them.

Jacob P.

My place flooded over a week ago, there has been no attempt to fix the problem. They genuinely do not care about you or your property, this review doesn’t matter though because property management in Summit County is a racket.

Update: Went into there office after 8 days of not having a home and the owner accosted me for writing a bad review. After some back and forth they finally agreed to come out. They showed up at least an hour after the agreed upon time. That was yesterday. This morning they never showed up to finish the work. It is downright criminal how they treat people. I am now on day 11 of not having a home.