Elevate Advisors

American Coach Lines/Coach USA - Atlanta - Norcross, Georgia

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 705 Lively Ave, Norcross, GA 30071.
Phone: 704491806.
Website: americancoachofatlanta.com
Specialties: Bus charter, Transportation service.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 62 reviews on Google My Business.
Average opinion: 3.2/5.

📌 Location of American Coach Lines/Coach USA - Atlanta

American Coach Lines/Coach USA - Atlanta 705 Lively Ave, Norcross, GA 30071
☎️704491806

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American Coach Lines/Coach USA - Atlanta

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Overview: American Coach Lines (ACL)/Coach USA - Atlanta, located at 705 Lively Ave, Norcross, GA 30071, offers a reliable bus charter and transportation service catering to various needs including field trips, corporate events, and special occasions. The company's accessibility features include a wheelchair accessible entrance and wheelchair accessible parking lot, ensuring convenience for all customers. With an impressive online presence and customer reviews, ACL Atlanta stands out as a trusted choice in the transportation industry.\n\nContact Information:\n- Address: 705 Lively Ave, Norcross, GA 30071\n- Phone: 704-491-806\n- Website: americancoachofatlanta.com\n\nServices Offered:\nACL specializes in providing bus charter and transportation services. Their fleet is equipped to meet diverse requirements, whether it's a large group traveling or a specialized event transport. The company's commitment to accessibility is evident in their facility design, making their services inclusive for individuals with mobility needs.\n\nCustomer Reviews:\nThe service has garnered attention on platforms like Google My Business, accumulating 62 reviews with an average opinion of 3.2/5. Testimonials highlight the professionalism and reliability of the drivers and staff. For instance, a satisfied customer noted, 'Miss June and her crew of drivers are a Class Act. We have booked them for our last three field trips, and we will definitely continue to give them our business. They were prompt, polite, and a pleasure to work with.' Such feedback underscores the company's dedication to customer satisfaction and their ability to deliver a positive experience.\n\nKey Features:\n- Wheelchair Accessibility: The company prides itself on its inclusive policies, offering a wheelchair-accessible entrance and parking lot.\n- Reliable Service: Customer reviews consistently praise the punctuality and professionalism of ACL's drivers and staff.\n- Versatile Services: From bus charters to transportation for events, ACL adapts to various customer needs.\n- Accessible Website: Their online platform is user-friendly, providing easy access to booking information and services.\n\nRecommendations:\nFor those considering ACL Atlanta for their transportation needs, it's advisable to: \micron \n- Confirm availability and services for specific dates, especially during peak travel times.\n- Review the vehicle options available for charter to ensure they meet your requirements.\n- Pay attention to customer reviews to gauge recent service quality and address any concerns before booking.\n- Utilize the wheelchair accessibility features if necessary to ensure a comfortable travel experience for all guests.\n-\nLocation Details:\nSituated near Norcross, the ATL location serves as a convenient hub for businesses and organizations in the Atlanta metropolitan area. Its proximity to major highways and transportation networks makes it an ideal starting point for large-scale events or field trips.\n\nAdditional Information:\n- ACL Atlanta is known for its customer service and ability to handle last-minute requests, making it a flexible partner for event planners and organizers.\n- The company's commitment to maintaining an accessible facility demonstrates its dedication to serving a broad customer base.\n- For inquiries or to book a service, contacting ACL via phone or visiting their website is recommended for detailed information and personalized service.\n\nConclusion:\nAmerican Coach Lines in Atlanta provides a dependable transportation solution with a strong focus on accessibility and customer satisfaction. With positive reviews and a range of services tailored to various needs, ACL Atlanta emerges as a reliable choice for businesses and groups seeking professional and inclusive travel options. The combination of wheelchair accessibility, reliable se

👍 Reviews of American Coach Lines/Coach USA - Atlanta

American Coach Lines/Coach USA - Atlanta - Norcross, Georgia
Brenda M.
1/5

Buses need to be pre tripped before destination not on destination. Drivers get out and smoke on non smoking premises, talk too long, won’t share space, rude. Not a good presentation for company standards!!!! Proves buses may not be operable on duty. Bunch of slackers as well!

American Coach Lines/Coach USA - Atlanta - Norcross, Georgia
Scherrie G.
5/5

Miss June and her crew of drivers are a "Class Act." We have booked them for our last three field trips, and we will definitely continue to give them our business. They were prompt, polite, and a pleasure to work with.

American Coach Lines/Coach USA - Atlanta - Norcross, Georgia
Kimberly S.
1/5

200 people to NYC, 5 hours late. Didn't get to see half of our planned sights. Bus had a flat and instead of fixing or getting a replacement the 9 hours we were at hotel, we had to stand on other bus for hours. Got a rental bus, driver backed up on interstate to get back to missed exit. Finally got replacement bus and the bathroom odor was so bad we had people throwing up. Took 5 extra hours to get home because drivers did not fuel correctly and was unable to drive the speed limit. This bus line cost our group and extra $800 to keep dinner reservations and we did not get to see Empire State Building. No communication and very incompetent company. Only good thing of bus line was Mr.James our driver, very kind and courteous driver.

American Coach Lines/Coach USA - Atlanta - Norcross, Georgia
David B.
1/5

Awful experience. Inexperienced drivers make for a very uncomfortable ride. It was 96 in Disney and they didn't turn on t he bus to cool off until 20 minutes before departure. The buses were easily over 100 degrees inside when we arrived with a bus full of sweaty kids. The buses were old and run down. The restrooms were his awful.

American Coach Lines/Coach USA - Atlanta - Norcross, Georgia
Meagan R.
1/5

Very disappointed! Used this line for a band trip to transport kids. About an hour into the trip they had a problem with the bus and had to stop and go off track an hour and a half to get a replacement bus. Then once in Orlando the driver was an hour and a half late to pick children up at universal. Very unprofessional and unorganized. Bus uncomfortable and unreliable. Never use this bus line.

American Coach Lines/Coach USA - Atlanta - Norcross, Georgia
Crystal J.
1/5

Riding on their bus was the worst motor coach travel experience I’ve ever had! Diamond Ultimate Events & Travel contracted them for a day trip to NOLA and I wish they hadn’t! ACL of Atlanta and it’s employees had NO regard for cleanliness, as all 4 buses were filthy & old. They had NO regard for punctuality and respecting the passengers time, as there was a TWO HOUR delay each way! And they had no regard for correcting valid customer concerns. Moving forward, I will never ride on another ACL of Atlanta bus!

American Coach Lines/Coach USA - Atlanta - Norcross, Georgia
Look I.
1/5

TERRIBLE!!! Gave 1 Star because there was no zero. Bus was late picking us up at school to start the trip. Stopped in Atlanta to switch buses because no defroster. The staff changed our luggage and band uniforms to the new bus. We started the 1st day at Universal 2hours behind schedule! Met at buses to leave at 10:0——— NO BUS. Got back to room hour or so late. Parade time next day. My grandson didn’t have a uniform(still on 1st bus?) so he couldn’t match. I spent a lot of money so my 3 grandkids could march together. The oldest was her last parade! ACL ruined that. Haven’t answered me about uniform but they owe me. Most

American Coach Lines/Coach USA - Atlanta - Norcross, Georgia
Akhenaten H. A.
1/5

Breakdown on the first day. The driver seemed to do all he could do. Dispatch and their management dropped the ball. Rather than provide solutions we were expected to wait 6-7 hours for a repairman to arrive, go get a part, and then return. : ( Immediately sending a different unit would have been 5 hours. Dispatch was not customer friendly at all. I will be calling on Monday. Most unfortunate experience on the first day of a an 8-day trip.

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