Montgomery Air Freight Expedited - Birmingham, Alabama

Address: 1531 Red Hollow Rd, Birmingham, AL 35215, United States.
Phone: 2055919400.
Website: mgmair.com
Specialties: Freight forwarding service.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Toilet.
Opinions: This company has 23 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Montgomery Air Freight Expedited

Montgomery Air Freight Expedited: A Reliable Freight Forwarding Solution

For businesses requiring efficient and dependable air freight services, Montgomery Air Freight Expedited stands as a prominent provider. Located at 1531 Red Hollow Rd, Birmingham, AL 35215, United States, this company offers a comprehensive suite of logistics solutions, specializing in freight forwarding and ensuring timely delivery across various industries. They maintain a dedicated phone line at 2055919400 for direct communication and can be easily accessed through their website: mgmair.com. Montgomery Air Freight Expedited prides itself on its commitment to customer satisfaction and operational excellence.

Key Features and Services

  • Global Freight Forwarding: The company facilitates the seamless movement of goods internationally, managing customs clearance, documentation, and transportation logistics.
  • Air Charter Services: Montgomery Air Freight Expedited offers access to charter flights for urgent or oversized shipments, providing flexibility and speed.
  • Cargo Consolidation: They consolidate smaller shipments to maximize efficiency and reduce transportation costs.
  • Warehousing and Distribution: Providing secure warehousing and distribution services to streamline supply chain operations.
  • Specialized Handling: Expertise in handling temperature-sensitive, hazardous, and valuable goods.
  • Real-Time Tracking: Customers receive continuous updates on their shipment's location and status.

Location and Accessibility

The company’s headquarters in Birmingham, Alabama, provides strategic access to major transportation hubs, including Birmingham-Shuttlesworth International Airport (BHM). This location is crucial for efficient routing and timely delivery. Montgomery Air Freight Expedited prioritizes accessibility, offering:

  • Wheelchair-Accessible Car Park: Ensuring convenient parking for individuals with mobility challenges.
  • Wheelchair-Accessible Entrance: Providing inclusive access to the facility.
  • Toilet Facilities: Maintaining comfortable and accessible restroom facilities.

Customer Reviews and Reputation

Montgomery Air Freight Expedited has garnered 23 reviews on Google My Business, reflecting a mixed customer experience. The average opinion is 3.3/5, suggesting areas for improvement while also highlighting positive aspects of their service. Review analysis indicates strengths in responsiveness and cargo handling, alongside concerns regarding delivery timelines and communication clarity. A closer examination of the reviews reveals common themes:

Aspect Positive Feedback Negative Feedback
Responsiveness Several reviewers praised the company’s quick responses to inquiries and proactive communication. Some customers reported delays in receiving updates or a perceived lack of timely communication during shipment tracking.
Cargo Handling Many appreciated the careful handling of their goods and adherence to specific requirements. A few complaints centered on minor damage during transit, though these instances were rare.
Efficiency Customers valued the streamlined logistics process and efficient customs clearance. Delivery delays and inconsistencies were cited as recurring issues by a subset of reviewers.

Additional Points of Interest

Beyond its core freight forwarding services, Montgomery Air Freight Expedited demonstrates a commitment to operational standards. The facility is designed to support efficient operations and maintains a professional environment. Their dedication to accessibility further underscores their customer-centric approach. mgmair.com offers detailed information on their services, rates, and contact details. The website also features testimonials and case studies to showcase their expertise. Potential clients are encouraged to contact the company directly via phone or email to discuss their specific shipping needs and receive a customized quote. The company’s focus on reliable logistics and customer support positions them as a valuable partner for businesses seeking dependable air freight solutions. The combination of strategic location, specialized services, and a commitment to accessibility makes Montgomery Air Freight Expedited a noteworthy option in the air cargo industry.

👍 Reviews of Montgomery Air Freight Expedited

Montgomery Air Freight Expedited - Birmingham, Alabama
Claud R.
1/5

Absolutely terrible experience with this company. They delivered my warranty item and waited until the last day of the window they had to deliver it. It sat on their dock for 7 days. It finally arrived, broken and damaged well beyond repair. Now they are contracted to pick it back up and return it, so that the original shipping company can send out a replacement, and they are once again waiting until the last day they have within the 72 hr window, to come by and pick it up. Find another company for your shipping needs. You will be sorely disappointed with MAF.

Montgomery Air Freight Expedited - Birmingham, Alabama
Virgilus L. L. 0.
1/5

This company must be a sham. Low level employees and even lower level management.
If u ever get hit by one of their trucks, be sure to establish an attorney first. Because this companies insurance will give ur claim to a 3ard party company to take care of ur claim. And then a 4th......I've already lost my job because my car was parked in a restaurant and the driver dragged my car 2 spaces....don't use this company for anything..

Montgomery Air Freight Expedited - Birmingham, Alabama
Raquelle S.
1/5

If you can avoid having anything delivered by this company then avoid them like the plague. Instead of backing in or even pulling in my actual driveway they pulled along my main road, got my delivery out, and then told me they couldn’t pull it across my driveway because their pallet jack wouldn’t move. Completely incompetent. If I could leave a review with zero stars I would

Montgomery Air Freight Expedited - Birmingham, Alabama
Cecil D.
2/5

Overall, I will have to say my experience working with this company recently was very lackluster. I ordered a TV through amazon and it was shipped through this company. The drop of was a bit annoying as I had yo wait a week to have it delivered, although thats not out of the ordinary for such a large item. My problems started when I had tto have the item shipped back do to some quality issues. For a pickup, they do not have scheduled times only days. In be other words you are required to be available from 9-5 throughout the entire day for the driver to pickup your item. Secondly when I set up the appointment I was tood I would recieve a call 30 mins before the driver gets there. I scheduled it on Wednesday the first week and never heard from them. I had to wait until Thursday to set it up again cause i worked the rest of the week and they're closed on weekends. I called them minday and set up a pick-up for Wednesday or Thursday and still never heard from them. Again I waited until that next Monday to set up a pick-up for the 3rd week in a row and simply asked if there was anyway I could ensure I was going torece recieve a call, that is when the receptionist preceeded to tell me they had personally called and left voicemails for me. But I told them I didn't receive any. They just said welo we'll have a driver contacet you when they are 30 minutes out and hung up on me. Luckily later that day I did receive a call from the driver who was already in my apartment, not 30 minutes out. But the driver was very nice and professional and the only reason Im rating this two star instead of 1. He was very polite and got my item loaded and headed out no issues.

Montgomery Air Freight Expedited - Birmingham, Alabama
Charles G.
1/5

Working with MAF has been one of the worst experiences. They were supposed to pickup a return order. They picked up a portion of it and then while I'm holding my 1 week old child, they ran to the truck and drove away. I repeat, They ran away while I was holding my 7 day old child! Absolutely horrible. One member of their team did not look fit drive.

Montgomery Air Freight Expedited - Birmingham, Alabama
TruthSeeker7
1/5

This company is a HORRIBLE!!! Unprofessional and late with deliveries. They deliver your items whenever they feel like. This company needs to go out of business!!! Do not have anything delivered from this company!!!

Montgomery Air Freight Expedited - Birmingham, Alabama
Jon W.
5/5

Everyone is very helpful and very professional with handling any type of freight.

Montgomery Air Freight Expedited - Birmingham, Alabama
Randi L.
1/5

Honestly if you see these trucks in public steer clear because they have no idea how to drive.

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