Renewed Coaching -

Rachel Santilli

We recently had the pleasure of attending a customer service training session led by Mary, and it was an outstanding experience. Mary has a unique ability to connect with our team, making her feel like a natural extension of our office rather than an outside trainer.

Mary was knowledgeable and demonstrated a deep understanding of customer service best practices. She was able to answer all questions thoroughly and kept the session interactive, which helped maintain engagement. Her enthusiasm for the subject was infectious, and she provided constructive feedback which was beneficial.

Mary’s effectiveness as a trainer is unmatched. She is incredibly knowledgeable and able to answer all our questions with ease. What sets her apart is how seamlessly she fits in with our team—her friendly demeanor and willingness to engage with us on a personal level make the training feel less like a formal session and more like a collaborative team effort.

Overall, I would rate this training a 10 out of 10. The most valuable takeaway was the personalized approach that Mary brought to the session. She doesn’t just teach; she actively works with us to ensure that we are comfortable and confident in implementing the customer service strategies. We always look forward to her sessions, as she fits in so well with our team and makes learning an enjoyable experience.

Dani Burns

Mary has had such a positive impact on my life. She helped me establish goals and meet them. Sue wasn’t critical, but held me accountable while allowing me to give myself grace (bit of a perfectionist here). She helped me see myself in a more positive light. I would highly recommend Mary to anyone looking for a coach. She’s amazing.

Kacey Ripley

Mary has been such an asset to our new business! Co-owning with a spouse is not easy, but she has guided us through the ins and outs of a successful partnership, taking her time with my stubborn self. ? I highly recommend Renewed Coaching for business owners looking to strategize and lay a healthy foundation for their business.

Jessie Broekema

Mary is amazing !! She makes the team meetings so much fun and informative . Not only that but we understand ourselves better. The fact that we get to do these monthly meetings is a blessing. I would recommend Mary to do team building meetings to any office or amy age group

Mariana Ochoa

Mary is a fantastic instructor. She not only helps us feel heard but also listens carefully and shares her perspective. She helps us understand how to communicate better within the team and with our leaders, and how to handle situations more effectively and selflessly. Her bubbly, friendly personality is incredibly welcoming. She’s not shy about encouraging us to shine, and she’s always organized, prepared, and open to suggestions.

Mary has also personally helped me understand my Kolbe score and how to use it, not only in the workplace but also in my personal life with friends and family. I highly recommend contacting Mary to help your office or business thrive. Her insight, ability, and knowledge are invaluable.

Thank you for everything Mary.

Marissa M

Mary is such an amazing coach & person! She makes these classes so fun and she really takes the time to hear everyone out. I always look forward to our next meetings!

Lainey England

Mary has been an amazing coach and so knowledgeable! She makes the process of growth and working on yourself easy and something you look forward to. I’m so blessed to have met her and believe her skills are unmatched in this industry!

Tori Philliber

Mary’s expertise is unmatched! I reached out to her for some specific coaching needs and she had great advice, practical application, and encouragement for the future. I feel confident in my way forward and the vision she helped cast for us. I would highly recommend her services for all of your personal or professional coaching needs.