EMR Group Inc. - Tucson, Arizona

Beth Anne Neuman

EMR Group has gone above and beyond to educate me about other services that may benefit my business. I thought I was just hiring an IT company, but EMR Group has saved us money in a few different areas - from websites to marketing, our new phone system alone is saving us over $300 per month. Their knowledge is also allowing us to provide better, and more timely, customer service to our patients.

I recently had an issue with one of my vendors where a vital piece of technology was down. Days had passed, their support team was unhelpful, the machine was still down, and we were losing money every day. I don't know why I waited so long! When EMR Group stepped in, the vendor became more responsive and a loaner was shipped immediately. Jeff even contacted the company to renegotiate a better service plan. I have never known a company to "have my back" so completely.

EMR was willing to give us a trial period before signing up and cementing a contract. Jeff was up front about how much time he expected to need to devote to my business and what we could expect going forward. Give them a try - EMR is small enough to care about you and big enough to get things done. I cannot more highly recommend EMR.

Heather Mathews

I have been working with Jeff and EMR Group for a few months now and I have to say that they are amazing! Jeff is quick to answer my questions and anticipate my companies needs. He really knows his stuff and is able to explain it to me in a way that I can understand. Not only do I not have to worry about any of my organizations IT needs I feel like I am learning as we go. We recently replaced our server and the transition was smooth and easy. I have worked another organization that a server replacement last year and it shut them down for hours on end with constant issues in the following months, but Jeff and EMR Group had us up and running like nothing happened almost immediately. and there were no issues following the transition.

I would highly recommend EMR Group to anyone, I cannot say enough how helpful and amazing Jeff and the rest of the staff are.

Chris Wiser

EMR Group is one of the best tech firms I have ever had an experience with. The CEO Jeff is a really good guy who has his head on straight. He isn't an arrogant guy that 'talks tech', but instead breaks down all the high end things into items me and my staff can understand.

I would highly recommend this company to any firm large or small - and needs top notch support along with experts that know the most recent tech trends and issues. (Jeff is also a CyberSecurity guy that helped us with a near breach)

Thanks EMR Group!

Sarah Sullivan

There is no question about EMR Group, and its owner’s commitment to customer satisfaction. They consistently are honest, reliable and professional. They strive to keep their clients ahead of the curve when it comes to upcoming changes, and work tirelessly to get the answers or fix the problems whenever they should arise. EMR Group has been extremely responsive to questions and concerns about our computer needs and support. There is always someone willing to assist, even at “inconvenient” times, and problems are accurately and quickly solved. Jeff, in particular, assisted our practice through a very difficult transition, with calm and professionalism. He was very present to address our concerns and needs. He maintained the sense of a true “open door” policy for ongoing and new issues. His team is equally professional and capable.

Dr. Sarah E. Sullivan
Northwest Neurospecialists

Janice Marks

We have been using EMR IT Solutions Group for over a year now to support our growing education company. They helped us automate several business processes that have saved us hundreds of hours and thousands of dollars. These improvements have allowed us to launch our book series on time and under budget. I would highly recommend the team at EMR to any business that is looking for business experts that focus on IT.

David R

“EMR Group has always been there for us. We feel confident that our business is in good hands with EMR GROUP. Their proactive approach to our Information Technology services has enabled our practice to use information technology as a strategic asset in running our operation. The rapid response to our serviced needs separates them from the rest of the vendors in the area. We are looking forward to another decade working with Jeff and the team at EMR Group.”

Alpha Vagnetti

EMR Group has been Valley Animal Hospital's I.T. company for many years. They have always been very professional and reliable in their dealings with all our I.T. concerns related to our multi-doctor, multi-site, 24 hour veterinary hospital.
Jeff and his staff are available to us whenever the need arises to help us deal with our ever changing I.T. needs, whether during business hours or after.
EMR Group is an A+ company that we would highly recommend. Our business could not function at the high level that it does without them.

Pauline Marcussen

Jeff Auerbach and his team @ EMR Group handled our long-overdue upgrade with precision and professionalism. From the small details to the complex IT issues, EMR Group handles all of them quickly. I would HIGHLY recommend the EMR Group to NextGen users for all their EHR/PM needs.

Pauline M. Marcussen, MS, RHIA, CCHP
Project Manager/Health Information Technology
RI Department of Corrections