Taxperts - Lakeland, Florida

Grace B.

I couldn’t be happier with the exceptional service Alicia provided in handling my taxes. She was incredibly thorough, professional, and made the entire process stress-free. Alicia’s attention to detail ensured that everything was done perfectly, and she even found deductions I had overlooked. She kept me informed every step of the way and answered all my questions with patience and clarity. If you're looking for someone reliable and knowledgeable to take care of your taxes, Alicia King is the one to trust. Highly recommend!

Alex R.

Alicia and her team are professional, prompt, and reliable. I came to Alicia when my prior year’s business and personal taxes were filled incorrectly by another CPA. She not only diagnosed exactly what was necessary and why, she also explained the process in a way I understood and provided me ongoing updates until the issue was resolved with the IRS in a timely manner. Alicia exceed my expectations; she is prompt in responding to my questions and makes the process of filing taxes easy. I have no interest in working with anyone else when filing my taxes.

Larry T.

"I can't recommend Alicia enough for her incredible tax expertise! She handled my taxes with professionalism, precision, and a personal touch that made the entire process stress-free. Alicia was thorough in her work, asked all the right questions, and ensured I received the maximum refund possible. Her attention to detail and clear communication made me feel confident and informed every step of the way. If you're looking for someone who goes above and beyond, Alicia is the one to trust. I’ll definitely be using her services again next year!"

Taylor S.

Best tax place around. Quick and simple, will be going back again👍🏼👏

Viktor S.

Kept process simple and straight forward in a quick timeframe, best experience for taxes in the area so far

Tori M.

Made the process way less stressful! Definitely best in the area!

Amy E. C. L.

If you would like to get charged more than the original quote you were given by this accountant, because more paperwork is requested to complete your taxes, with them saying it was because they had to re-open your file after their request— without any explanation that that would cost more—use this accountant. Upon speaking up about this, I was charged the original quote. However, if you would enjoy using an accountant that tells you that your taxes cannot be filed, and you reach out to them numerous days without any response—when tax day is very rapidly approaching, use this accountant. If you also then ask where you’re supposed to file your taxes, and be informed that it’s not her job to suggest a local tax office, then use this accountant. If you also then wrongfully decide that you give this accountant the benefit of the doubt, because you later would like a simple tax question asked, and they tell you that you threatened their employees, which you did not, use this accountant, Alicia King. What I had personally said is that I was going to report Ms. King to their state board, and let my referral source know what happened. That is not threatening anyone except for this accountant. At least I know in the medical field, abandonment is malpractice. I have yet to find out what this is called under the accounting board. If you want to go through this type of stress during tax season, I really would think again. Also, now reading Ms. King’s lengthy responses to some other unfavorable reviews on the BBB website and Yelp, it is the same defensiveness I experienced when I wrongfully reached back out to her.

I’ve also personally never experienced someone who’s supposed to be running a business exhibiting such unprofessionalism, questionable practices, and blatant rudeness with customers.

Must B. M.

Come here if you want to be verbally abused and treated like garbage. Alicia King is rude, condescending, and has a clear inferiority complex. I have never been to a business where I’ve actually paid for a service and was treated like my service had been free. Reviews on other businesses she manages aren’t so good either. Seemingly, the ones here are probably made up from her personal friends or family. Constant run around, and then when it’s time to ask questions, you’re treated like a 5 year old. To the point of scolding. Before you waste your time and risk your blood pressure, go elsewhere.

Update: notice her response she didn’t deny any of the above, nor tried to assist further. She immediately went to defensive and aggression making more of my case for her harshness? Is this the type of person you trust to handle your needs? No. Posting her response in case she tries to change it later. She’s good at that. Please beware people.