University Management Services, LLC - Gainesville, Florida

Jaime H.

I think they're doing a fly by night. Management has disappeared. They've been having meetings for two days. The place is in shambles, full of deep potholes, laundry room is filthy, pool is unhealthy. The Management is aloof. Get the picture? Tomorrow first thing I'm calling law enforcement. I think they're about to abscond with first of month payments, including new assessment, insurance & rental fees. That's my impression.

Hannah R.

Overall, the staff is helpful and nice. There was a property manager at one point who was definitely 1/5 stars, but she's gone now. I was kicked out of my apartment by the owner (not Univ Mgmt) so he could sell it and this company showed as much sympathy as they could. They communicated with the owner on my behalf and everything.

Maintenance is prompt and amazing. They're friendly and helpful! Couldn't ask for better gentlemen.

Mugdha T.

Apartments are cost affective and close to university. The maintenance help is prompt.
The new management is extremely rude, Especially the property manager. They would not care to shout at tenants for asking genuine questions. Their response and work procedures changed from representative to representative. No one really knows whats going on.
Took them more than 2 months to fix an AC. No back up was provided.

Akshay K.

I would have given a negative star, if that was possible here. It is PATHETIC here. Please do not live here.
There is a lot to write, for starters, the apartments are toooooo old and when I was given the apartment, they were not cleaned even. There is maintaince water shut almost every month or every other month.
The management is RUUUDDDEEEEE and do not answer properly. Their answer to every problem or query sounds like “HAHA, YOUR PROBLEM DUDE, YOU CHOSE TO LIVE HERE”.
I am stuck here, as I have signed the lease, but readers please do not get into the trap of cheap rent.
Just stay anywhere else but not here. I would definitely talk to a lawyer and see what can be done with these guys. But you guys save yourself some time and live anywhere else in Gainesville but at these HORRIBLE, PATHETIC, OLD apartments with RUDE, UNRESPONSIVE, DISORGANIZED management.

Dacia R.

Place used to be great. This new property mgmnt company came in and ruined it (University Management, LLC) Immediately raised everyone's rent by about $100 a month, raised dryer prices by 150%, got a snotty office mgr ruining the place with no CAM on site, now posts undated notices bout everything on the doors and tryin to "fine" tenants with no warnings for everything from porch clutter to window coverings (which is supposed to be on the owner). Not happy with these people at all.

angel D.

Management is not absent. There has been a transition. Management is caring and attentive and on works diligently for the residents. 🙌👏👍👌

Esther D.

cut down all the fruit and palm trees to reduce landscape costs. long time maintenance crew left in a hurry with new mgmt. almost all washer dryers "do not use" caution taped off but doubled the cost of laundry.

M. S.

Enjoyed meeting the owner. Very pleasant and wanting to invest in and improve Gainesville. Kind, caring, and working on replacing the manager to continue to improve. A+