Professional Finance Company (PFC USA) - Greeley, Colorado

Overview of Professional Finance Company (PFC USA)

Professional Finance Company (PFC USA), located at 5754 W 11th St #100, Greeley, CO 80634, stands out as a reputable financial institution offering a range of services tailored for both business-to-business (B2B) and individual clients. Their key specialties include financial institution services, debt collection, and medical billing support. With an accessible number 855-267-7451 and an informative website pfcusa.com, potential clients can easily reach out for assistance.

Facilities and Accessibility

PFC USA demonstrates its commitment to inclusivity with wheelchair accessible entrance and parking lot, ensuring that all visitors, including those with mobility challenges, can access their services comfortably. On-site parking is also available, making the visit convenient for those who prefer to drive.

Customer Reviews and Service Quality

The company boasts an impressive number of 596 reviews on Google My Business, with an average rating of 3.5/5. These reviews highlight PFC USA's dedication to customer service and expertise in their field. One particularly touching review describes an interaction with Roxanne Trujillo, who was praised for her professionalism, patience, and respect. This indicates that clients often experience personalized and thorough service, which is crucial in areas like debt collection and medical billing where emotional and financial sensitivity is required.

Recommendation for Potential Clients

For anyone considering reaching out to PFC USA, especially for financial challenges such as debt management or medical billing issues, the reviews suggest a high level of trustworthiness and effectiveness. The friendly and supportive demeanor of staff members, as noted in various reviews, can significantly alleviate the stress associated with financial burdens. It's advisable to contact them through their website pfcusa.com to discuss your specific needs. Whether you're a business or an individual, PFC USA appears to be equipped to handle a variety of financial situations with care and expertise.

👍 Reviews of Professional Finance Company (PFC USA)

Eileen U.

5/5

I spoke to Roxanne Trujillo. She was extremely professional and helpful. She treated me with patience and respect. I’m so grateful she helped me with this matter because I was unaware I had a balance and I was confused and scared, but she helped me so much! Everything was taken care of now so I don’t have to worry. I would give her six stars if I could! Thank you Roxanne! 🙂

Gina P.

5/5

Hi! I had a wonderful experience on my call with Rebecca today! She was super sweet and took care of all my questions. She even took the time to look up my account and walked through my balances with me! I appreciated Rebecca’s great customer service ethic. She made my day to get this resolved! Sincerely, Gina

jeff W.

5/5

This is my first time ever dealing with a debt collector for a bill that I did not know of, and Rebekah was more than helpful! She guided me through the process and went above and beyond to help get this corrected for me. Such a wonderful person and a pleasure to deal with.

Kachiri C.

5/5

recently had the pleasure of working with Monica, a representative at professional finance company, and I was thoroughly impressed with her service. Monica's attention to detail is remarkable. She consistently ensured that all aspects of our financial needs were meticulously addressed, leaving no room for error. Her customer service skills are equally impressive; she is always attentive, patient, and responsive to any questions or concerns. It's evident that Monica places a high priority on customer satisfaction, consistently going above and beyond to provide a seamless experience. Overall, her professionalism and dedication make her a standout representative in the finance industry.

kimberly B.

5/5

I had a privilege to talk to Barb from customer service. Barb help me to
set up a payment plan. That really help me out. I couldn't pay in full when I am on a fixed income . Barb you are kind, patient and calming to talk to. Great customer service.

River S.

5/5

Had a call today with the individual, Janelle. (hope I spelled that right haha)
She was patient and understanding with my situation and helped work out a plan that worked for both ends. The process was smooth and understandable for the bills I currently carried with their team. Overall 10/10 service on the end of PFC. 👍👍

Dayton V.

5/5

Barb is the sweetest lady. She went above and beyond her to job to make sure I understood what was going on and gave me multiple options to handle my problems. Great customer service and respectful.

Anastasia P.

5/5

Got sent to collections for a bill that I never received from UCHealth, so the situation itself was highly unpleasant. Luckily, I was able to resolve the issue with PFC in minutes, Barb was very helpful and friendly.