Red Coach - Fort Lauderdale, Florida

Red Coach is a reputable transportation service and bus company, located at 320 Terminal Dr, Fort Lauderdale, FL 33315. With a phone number of 877-733-0724, and a website at redcoachusa.com, Red Coach offers a range of services to its customers, making them a popular choice for those looking for efficient and comfortable transportation options.

Specialties

Red Coach specializes in providing transportation services with a focus on customer satisfaction, ensuring that all passengers have a comfortable and enjoyable journey. They cater to a wide range of needs, and their wheelchair accessible entrance and parking lot make it easier for passengers with disabilities to access their services.

Other Points of Interest

Among the other points of interest that Red Coach offers, it is worth mentioning their commitment to customer service. Passengers can expect a professional and courteous staff, and their drivers are known for their excellent customer service skills. Additionally, Red Coach has a track record of hiring experienced drivers, ensuring that passengers are in capable and reliable hands during their journey.

Opinions and Reviews

This transportation service has received 185 reviews on Google My Business, with an average rating of 3.3 out of 5. Many customers praise Red Coach for its excellent customer service, courtesy, and punctuality. One notable opinion highlights how a driver named Agner handled a delay on his route with professionalism and courtesy, demonstrating the company's commitment to providing outstanding service to its passengers.

Final Recommendation

👍 Reviews of Red Coach

Millie D.

5/5

Excellent customer service. On my last trip, driver was Agner. He arrived 10 minutes late, due to delay on his route. However, he was courteous at all time during our trip to Miami. I would like to congratulate Redcoach for hiring expert drivers that have Excellent customer service skills.

Aixa B.

2/5

My daughter commutes from Gainesville to Fort Lauderdale often. I gave this company one more chance but never, never again. The bus is dirty. It smells. It seems to be poorly managed. My daughter also reported there is an unsafe feeling about it. It was advertised as a one direct trip and they stopped somewhere. Why? No explanation given.

Henry L.

1/5

We've been trying to book tickets for our kids from their colleges to home in FL for 3 days. Their website doesn't work and when we place the order, it's always declining any payment methods (credit card, PayPal, google Pay). We tried for 3 days in a row with several computers and even 8 different credit cards. I called their customer service and they say there's no reported problems. We depend on this company to have our kids back and apparently there's no solution.

Peter B.

3/5

This is certainly a good alternative to the nonsense of long-distance car driving to Miami Airport. The buses are comfortable and quite punctual. The prices are good for single passengers. But the service is strikingly mismanaged in the matter of cleanses. It’s simply substandard. Some buses look like they had not been properly cleaned for days or weeks (cleaning doesn’t mean merely removing trash) and the Red Coach stop facility in Orlando is taken from the Third World.

Marvin K.

4/5

It's ok, definitely better than Flix bus, however, the seats are small and NOT built for individuals above 6 ft, steer clear.

andrea C.

1/5

Horrible bus service, every single time we used this service the bus has always been delayed and is not a small delayed os 2 hours or more. They don't car about their customers or they would do a better Job on correcting this problem. Horrible horrible service.

Guzel F.

1/5

The most horrendous service ever! They will send you a link for tracking, delay your bus, not update your tracking on time, not send a notification about upcoming or current boarding, and expect you to wait for a bus outside in Miami heat not to miss it! Never again!

GGG H.

1/5

I had my worst trip from red coach. I originally booked first class seat from Orlando to Miami. Then red coach canceled the trip and gave me another ticket at a different time, economy class seat and did not issue any refund. I would rather rent a car and drive by myself rather than take red coach rides.